SV9100 How To Instructions

3-Way Conference Call

  • Make or receive the first call.
  • Press the button under the display that says More. Look for "Conf".
  • Press Conf. This puts the first call on hold on one of your Line buttons on the top left of your phone buttons.
  • You will also have a new dial tone.
  • Call the other party. Either internal call or 9 + number for an outside call.
  • Press the button under the display that says "Add".
  • All three of you will be connected.

3-Way Conference Call on a Polycom Conference Phone

  • Make or receive the first call.
  • Press the "Confrnc" softkey on the right, under the display.
  • The first call is automatically put on hold. You will have a new dial tone.
  • Call the other party. Either internal call or 9 + number for an outside call.
  • Press the "Confrnc" softkey on the right, under the display.
  • All three of you will be connected.

Clear MSG Light

  • Speaker - 773 - Speaker            Clears all MSG lights

Cordless Phone Instructions

  • Call out from a cordless phone:
    • Press Talk. Hear intercom dial tone.
    • Dial 9 + phone number (include 1 and area code if necessary).
  • Call another phone in the office:
    • Press Talk. Hear intercom dial tone.
    • Dial the 3-digit extension number.
  • Transfer a call to a cordless phone (using Hold):
    • Answer call from any phone. Place the call on Hold.
    • Intercom to cordless ext #. Tell them about the call on Hold.
    • Transfer the held call to the cordless ext #.
    • Cordless answers and is connected to the caller.
  • Transfer a call to a cordless phone (using Park):
    • Answer call from any phone. Park the call.
    • Intercom to cordless ext #. Tell them a call is parked.
    • Cordless enters Unpark code (* 6 + park location).

Intercom Calls

  • Intercom + ext # or button = rings the other extension.
  • Intercom + ext # or button + 1 = Voice Announce at other extension.

Music

  • Speaker – 725 – Speaker Background Music On/Off

Page Zones

  • Page + 1 = building 1 loud speakers and phones
  • Page + 2 = building 2 loud speakers and phones
  • Page + 0 = everything

Park/Unpark

  • Park - While on a call, press the Trf softkey (or Transfer at bottom of phone) + Park. Note the Park number.
  • Unpark - Press Speaker, Headset or pickup receiver - Press Unpark + park number.

Voicemail

  • Passwords:
  • Since you can check your voice mailbox from outside the office, you will need to add a password to keep other after hours callers from accessing your mailbox.
    1. Leave your phone hung up.
    2. Press these buttons: VMsg - More - Setup - Code.
    3. Enter a 4 digit number for your voicemail password.
    4. Press 6.
  • Check your voicemail from outside the office:
  • During Office Hours:
    1. Call the office and ask to be transferred to your voicemail.
      1. If you're in the office and answer call - press Transfer - VMsg - dial ext # - hang up.
    2. When you hear your greeting message, press #.
    3. Enter your security code (voicemail password) if prompted.
    4. Follow the prompts to listen to your messages.
  • After Hours:
    1. Call the office. When you hear the auto-attendant choices, press #.
    2. Enter your security code (voicemail password) if prompted.
    3. Follow the prompts to listen to your messages.